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Frequently Asked Questions

Common questions about element profiles, readings, and more.

What is an element profile? +

BaZi (Four Pillars) is a traditional East Asian metaphysical system that uses your birth date and time to analyze the Five Elements (Wood, Fire, Earth, Metal, Water) present in your life chart. It reveals natural strengths, tendencies, cultural timing patterns and areas of growth.

Do I need to know my exact birth time? +

It is best to provide your exact birth time for the most accurate chart overview. However, an approximate time or even just your birth date can still yield helpful insights about your elemental balance and general tendencies.

How are objects selected? +

We select objects for their design, materials, craftsmanship and everyday use. Cultural context can add depth, but an object has to stand on its own.

Do the objects have spiritual or energetic properties? +

No. Baziritual objects are selected for design, materials and craft. We do not claim that any object has spiritual, energetic or therapeutic effects. Some people enjoy relating an object to ideas from Chinese thought, such as the Five Elements, as a way of reflecting. That is a personal perspective, not a property of the object.

How long does shipping take? +

Online purchasing is currently unavailable, so no orders are being taken. If it is introduced, the plan is to process orders within 1–3 business days, with standard delivery typically taking 7–14 business days and tracking sent by email once an order ships. International orders may be subject to import duties, taxes and customs fees, which are the responsibility of the customer. See our Shipping Policy for full details.

What is your return policy? +

Online purchasing is currently unavailable, so there is nothing to return at present. If it is introduced, the plan is to accept returns within 30 days of delivery, for items in their original condition and packaging. Please contact us at support@baziritual.com to initiate a return. See our Refund Policy for details.